Terms and Conditions TERMS AND CONDITIONS
Key Points
- By using this site and online shop, you agree to these Terms and Conditions
- Due to RFID technology characteristics, read performance may vary depending on environmental factors
- Technical support and consulting provide optimal solutions but do not guarantee specific results
- Disputes are governed by Japanese law with Yokohama District Court as jurisdiction
Terms and Conditions About These Terms
Important Notice
Please read these Terms and Conditions before using this website and online shop. By using our services, you agree to be bound by these terms.
Before using this website (hereinafter "the Site") and online shop (store.shenghero.co.jp) operated by Sheng Hero Corporation (hereinafter "the Company"), please read and confirm these Terms and Conditions (hereinafter "the Terms").
By accessing and using this Site, users are deemed to have read and agreed to all applicable policies including our Privacy Policy and Cookie Policy.
As a company specializing in RFID and automatic identification equipment, we provide advanced technology products and solutions. These Terms are tailored to reflect the characteristics of these specialized services and products.
If you do not agree to these Terms, please refrain from using this Site and online shop.
Disclaimer Limitation of Liability
Scope of Liability for Damages
In cases where the Company is liable for damages incurred by users in connection with the use of our services and online shop, unless caused by our intentional misconduct or gross negligence, our liability shall be limited to direct and ordinary damages.
RFID & Automatic Identification Technology Disclaimer
RFID (Radio Frequency Identification) and automatic identification technologies may be affected by various factors including electromagnetic environment, metal objects, liquids, distance and angle between tag and reader. We cannot be held responsible for read errors or performance degradation due to these technical characteristics.
Technical Support & Consulting Services
Technical support, RFID consulting services, and system design assistance provided by the Company are intended to propose optimal solutions based on your environment and requirements, but do not guarantee expected effects or results. Actual implementation effectiveness may vary depending on your operating environment and usage methods.
Content Usage Disclaimer
We shall not be liable for any disputes or damages arising from the use of technical information, product information, specifications, etc. posted on this service site. Even if such content causes damage to users or third parties, we shall not be held responsible.
Information Accuracy
While we strive to maintain accuracy of product specifications, technical information, pricing, and other information on this website, we do not guarantee the accuracy, completeness, reliability, or currency of the content. Information on this site may include materials provided by overseas manufacturers, which may differ from the original due to translation or interpretation.
Website & Online Shop Changes
The Company may change this website, online shop, published materials, or listed products, services, and prices at any time without prior notice. Published information may not be current, and we are not committed to updating this website. Products listed may not be available in your country or region.
International Transactions & Multilingual Support
We provide services in Japanese, English, and Korean, but do not guarantee the accuracy of translations or consistency between language versions. In case of discrepancies between language versions, the Japanese version shall be considered the official version.
Service Warranty
To the extent permitted by applicable law, this service and content are provided "as is" without any warranty of any kind.
System Downtime
This site and online shop may be temporarily or permanently suspended without prior notice due to system failures or server maintenance. We cannot be held responsible for damages caused to customers by such interruptions.
Pricing & Order Processing
If a product is listed at an incorrect price, we reserve the right to refuse or cancel orders for such products, regardless of whether the order has been confirmed or charged to your credit card. If your credit card has already been charged and the order is cancelled, we will promptly refund the amount.
Third-Party Links & Partners
This site may contain links to third-party websites for your convenience. These include official sites of overseas manufacturers we handle (ASYGN, IMPINJ, NordicID, HID, JADAK, KEONN, etc.), technology partner sites, and related technical information sites.
However, we do not control or guarantee the content of third-party websites accessed by users, and we are not responsible for their use, published information, products, or services. In particular, overseas manufacturer sites may be subject to local laws and regulations, which may differ from sales conditions in Japan.
When accessing these linked sites, please review their terms of use, privacy policies, export control regulations, etc., and use them at your own risk.
Technical Information & Downloads
Technical documents, datasheets, software, drivers, and other downloadable content provided on this site are intended to support proper use of products. We cannot be held responsible for damages arising from the use of such content.
FAQよくあるご質問(FAQ)
When do I agree to the Terms and Conditions?
Is RFID equipment read performance guaranteed?
What happens if a product is ordered at an incorrect price?
What is your liability if the website or online shop goes down?
What is your responsibility regarding links to overseas manufacturer sites?
Are the results of technical support or consulting guaranteed?
How are legal disputes resolved?
Revision History
| Version | Date | Changes |
|---|---|---|
| 1.0 | Initial version |
* We will announce any significant changes to these terms on our website.
Contact Us
Go to the contact form page. We accept inquiries about RFID equipment, automatic identification systems, and software development.
Go to the FAQ page. You can view common inquiries and their answers.